Lodging Operations (Hotel & Resort Business Management)

lodging operations

Lodging Operations (Hotel & Resort Business Management) 

The content includes but is not limited to hotel/motel front office functions, housekeeping operations, decision making, training techniques, applicable local, state, and federal laws, employability skills, communication and mathematical skills, economics, marketing and sales, safety and security, human relations, leadership and management, technology applications, and career exploration.

INDUSTRY CERTIFICATION(S) OR LICENSE:

Certified Guest Service Professional
Certified Front Desk Representative
Certified Hospitality Supervisor
Certified Hospitality & Tourism Management Professional (Only for High School students in
dual-enrollment program)
Certifications provided by the American Hotel & Lodging Association


Poinciana

Full Time:
Monday, Tuesday, Thursday, Friday
7:00 am - 2:00 pm

Wednesday
7:00 am - 1:00 pm

Part Time: Dual Enrollment only

Morning Session
Monday, Tuesday, Thursday, Friday

7:00 am - 10:00 am

Wednesday
7:00 am - 9:30 am

Afternoon Session:
Monday, Tuesday, Thursday, Friday
11:00 am - 2:00 pm

Wednesday
10:30 am - 1:00 pm

Cost

Estimated program cost $2,511 in tuition, lab fees, certifications, and other fees.

 

Program Requirements

TABE Test
Reading 9, Language 9, Math 9

Program Commitment

600 Hours

Occupational Completion Points

Guest Services Agent - 150 hours
Front Desk Agent - 300 hours
Lodging Manager - 150 hours

Central Florida Wage Statistics Source

Florida Department of Economic Opportunity

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